Privacy Policy

Overview

1. Introduction

Qenex Robo ("we", "us", or "our") provides a data analysis platform designed for professional investors. This Privacy Policy describes the categories of information we may collect through our website and services, how that information may be used, the circumstances under which it may be shared, and the choices available to you regarding your information.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Information We Collect

We may collect information in the following general categories:

• Account information — such as name, email address, and login credentials provided when registering or requesting access to the platform.
• Usage data — information about how you interact with our website and dashboard, including pages viewed, features accessed, and session duration.
• Device and technical data — such as IP address, browser type, operating system, and device identifiers, collected automatically when you visit our website.
• Communications — records of correspondence you send to us, such as support requests or inquiries submitted through contact forms.
• Cookies and similar technologies — data collected through cookies, local storage, and comparable tracking mechanisms, as described in Section 6 below.

We do not knowingly collect sensitive personal data unless it is voluntarily provided by you and reasonably necessary for the purpose for which it was submitted.

3. How We Use Information

Information collected through our website and platform may be used for purposes including:

• Operating, maintaining, and improving our website and platform functionality.
• Creating and managing user accounts and authenticating access to the platform.
• Responding to inquiries, support requests, and other communications.
• Monitoring usage patterns to identify technical issues and enhance user experience.
• Sending administrative notices, updates, or information relevant to your use of the platform, where permitted.
• Complying with applicable legal obligations and enforcing our terms and policies.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. Where processing is based on consent, you may withdraw that consent at any time, subject to the limitations described in this Policy.

5. Sharing of Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service providers — third parties who perform functions on our behalf, such as hosting, analytics, or communication services, under confidentiality obligations.
• Legal requirements — where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality arrangements.
• Protection of rights — where necessary to protect the rights, property, or safety of Qenex Robo, our users, or others.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, and gather aggregated usage statistics. Cookies are small data files stored on your device by your browser.

You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website or platform may not function properly without cookies. Where required by applicable law, we will request your consent before placing non-essential cookies.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of information and the context in which it was collected. When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted through our website or platform.

9. International Data Transfers

Depending on how our infrastructure and service providers are configured, information may be processed or stored in countries other than your country of residence. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or request restriction of certain processing activities.
• Request portability of information you have provided to us.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website and platform are intended for use by professional investors and are not directed toward children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a minor has provided us with personal information, please contact us so that we may take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party sites, and we encourage you to review the privacy policies of any external websites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact channels listed on our website. We will endeavor to respond to legitimate inquiries within a reasonable timeframe.